How Do I Report A Purchase I Didn’T Make Apple?

Why can’t I use my Apple ID balance?

No, it’s an iTunes Store gift card.

I can use it to buy songs for myself, just not as a gift to someone else.

When you buy App Store & iTunes Gifts, they’re charged to the payment method that you have on file for your Apple ID, even if you have store credit available..

Why won’t Apple let me make a purchase?

If you find that in-app purchases aren’t enabled on your iPhone, the most likely problem is that they’ve been turned off in Screen Time settings. Open Screen Time to enable in-app purchases. If you still can’t make in-app purchases, the payment information associated with your Apple ID might be out of date.

How do I stop Apple from charging my card?

Enter your password, click on Payment Information, scroll down and click on “Manage” under Subscriptions. If you have multiple subscriptions, select the one for Apple Music and toggle the Automatic Renewal option to “off.”

Why is Apple charging me .99 a month?

$. 99 cents is normally an iCloud Storage charge. … You can manage it in Manage your iCloud storage – Apple Support and see if you are in fact paying for iCloud.

How do I cancel an app so I don’t get charged?

You must cancel your subscription to end your subscription….ANDROIDLaunch the Google Play Store app.Tap Menu.Tap My Apps.Tap Subscriptions and tap on the app of the subscription you’d like to cancel.Alternatively, tap Menu.Tap My Apps.Tap the app of the subscription you’d like to cancel.Tap the app’s details page.More items…

How do you see what Apple is charging me for?

See your purchase history on your iPhone, iPad, or iPod touchOpen the Settings app.Tap your name, then tap iTunes & App Store.Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.Scroll to Purchase History and tap it. … Find the item, then tap Total Billed.From here, you can do these things:

Why can’t I make in app purchases on my iPad?

If you get hit with a message on your Apple iPhone or iPad that says “Purchase – In-app purchases are not allowed” when trying to buy purchases from within apps, it may be related to a restriction setting on the device. From the Home screen, swipe over to the screen with the “Settings” icon, then select it.

Does Apple give refunds for accidental purchases?

Apple lets you request a refund for any app, in-app or media purchases you’ve made within the last 90 days. … If Apple sent you an email after your purchase, there should be a link to the Report a Problem page in that receipt, too.

Why did Apple charge me for something I didn’t buy?

Check if a family member made a purchase Or check the purchase history of each Apple ID that uses your payment method. … Anyone who has your Apple ID password can make charges to your account. If you have unauthorized charges, change your Apple ID password.

How do I check my purchases on iTunes?

Viewing your iTunes invoicesOpen iTunes on your computer or laptop.On the right hand side, click your name. … From the menu click Account Info.On the account information scroll down to purchase history and click See All.Your most recent purchase is displayed, you can scroll through all your invoices here.

How do I stop automatic payments?

To stop the next scheduled payment, give your bank the stop payment order at least three business days before the payment is scheduled. You can give the order in person, over the phone or in writing. To stop future payments, you might have to send your bank the stop payment order in writing.

How do I contact Apple about unknown charges?

Report an unknown transaction or dispute a chargeOn your iPhone, open the Wallet app and tap Apple Card.Scroll down and tap the transaction that you want to report. … Tap the transaction again, then tap Report an Issue.Choose the type of issue that you want to report.More items…•

How do I contact Apple billing?

Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

How do I dispute an Apple subscription?

How to request a refundGo to reportaproblem.apple.com.Sign in with your Apple ID and password.If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it.Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How do I fix my purchase could not be completed?

How to Fix ‘Your Purchase Could Not Be Completed’ Error: 5 WaysMake Sure Your Payment Information Is Correct. … Then Try Restarting your iPhone (or iPad). … Sign Out of Your Apple ID then Sign Back In. … Unrestricted Access. … Reach Out to Apple.