Question: Can Geek Squad Help Me Over The Phone?

What does Geek Squad cover on phones?

Drops, spills and cracks.

We’ll replace your device if you accidentally damage it by dropping or spilling on it in the course of normal use.

Battery replacement..

Is the Geek Squad worth it?

In this instance, yes, Geek Squad warranties are amazing and cover tons of stuff. … The only time it isn’t worth it is when your computer breaks down AFTER the warranty expired and you didn’t renew it. The warranties aren’t cheap. 3 years of protection on a laptop is roughly $300.

How do I get rid of Geek Squad support?

You can cancel your Geek Squad Protection Plan online by chatting with an Agent. You can also cancel by calling 1-800-433-5778 or visiting a Best Buy store.

Will Geek Squad replace my laptop?

A LOT! Don’t stress when life happens to your tech. With this plan, you get all the benefits of Geek Squad Protection, plus we’ll fix or replace your tech if it’s damaged from accidents like drops or spills. Protection continues for the full term of the program, even if your product is replaced.

Is the Geek Squad free?

Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents. Premium internet security software at no extra charge. Block viruses and spyware, and identify unsafe links and search results.

What does it cost to have Geek Squad look at your computer?

A $9.99-per-month subscription service (with a $99.99 initial fee) is also an excellent value. It tallies up to $219.87 the first year and $119.88 per year thereafter. Geek Squad sends any hardware repairs out to a third party. You have no idea who is actually accessing and repairing your computer!

Does Geek Squad help over the phone?

How do I receive support? 1-800 GEEK SQUAD (1-800-433-5778). Tech Support members can also get up to 90 minutes of in-home support for a $49.99 fee per visit.

How much does the Geek Squad Charge?

Geek Squad pricing ranges between $39.99 to $329.99 per individual service and $24.99 to $49.99 per user per month for a service plan. Each user can have multiple devices.

How do I get in touch with Geek Squad?

Getting Help Is EasyOnline & Phone. Need something fixed ASAP? Have questions? Agents are available 24/7. … In Store. Bring your product to a Best Buy store and speak with an Agent in person. Make a Reservation. … In Home. We can set up your products, help you use them, and diagnose any issues. Call 1-800-433-5778.

Is it worth it to get Geek Squad Protection?

Geek Squad Protection Plan: Large electronics Depending on the product, this plan will cover you for two to five years, with tiered pricing based on the price of the product. … In my experience, these protection plans are only worth it if you’re spending over $1500 on the product.

How long does Geek Squad take to repair a phone?

Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process. See a Blue Shirt for details. 2.

What is standard Geek Squad Protection?

Geek Squad Protection Plans are an optional form of product coverage that provide additional value to our customers. A Geek Squad Protection Plan does this, plus protects against power surges, failures caused by normal wear and tear. Depending on the plan you purchase a variety of other coverage is also available.

How much does Geek Squad pay per hour?

Geek Squad Agent SalariesJob TitleSalaryBest Buy Geek Squad Agent salaries – 47 salaries reported$17/hrBest Buy Geek Squad Agent salaries – 39 salaries reported$13/hrGeek Squad Geek Squad Agent salaries – 13 salaries reported$16/hrBest Buy Geek Squad Agent salaries – 6 salaries reported$46,706/yr16 more rows

How long does Geek Squad protection last?

23 monthsThe GSP (Geek Squad Protection) lasts 23 months after the initial purchase. It is paid through a credit card that is used at time of purchase. All you would need for service is the name and phone number of the person who made the purchase.

Is Geek Squad still working?

Select Best Buy stores are able to provide in-store Geek Squad services while maintaining social distancing and adhering to CDC guidelines. Learn about the safety precautions we’re taking to ensure we keep you and our employees as safe as possible. In-store service appointments are available by appointment.

Does Best Buy have 24 hour customer service?

24/7 online support when you need it most. In-store consultations and repairs.

How does Geek Squad replacement work?

Our Geek Squad Replacement Plan makes replacing your defective product a breeze. You won’t have to wait for parts or deal with long lines. We’ll either mail or email you a gift card in the value of your original purchase, and you can choose the replacement you want—either in-store or online.

Is Geek Squad refundable?

You have up to 30 days after you’ve purchased your product to buy a Geek Squad Protection Plan. … Depending on the manufacturer’s warranty and the defect, your product may be repaired, replaced, or refunded by the manufacturer.