Question: What Advice Should You Follow When Using Down Editing To Reply To An Email Message?

What is the best advice to follow when responding to customers online?

What is the best advice to follow when responding to customers online.


Respond in a friendly, upbeat, yet professional tone..

How do you write a professional thank you email?

What to Include in a Thank You LetterAddress the person appropriately. At the start of the letter, address the person with a proper salutation, such as “Dear Mr. … Say thank you. … Give (some) specifics. … Say thank you again. … Sign off. … Send it as soon as possible. … Be positive but sincere. … Personalize each letter.More items…•

What is the best advice for writing goodwill messages?

ANSWER: cRATIONALE: A goodwill message should be written promptly. A prompt message carries the hidden message that you care and that the reader is important to you. 43. Goodwill messages should be short, selfless, specific, spontaneous, anda.

What should you do in the body of a direct claim letter?

What should you include in the body of a direct claim letter? The body of a claim letter should explain the problem and justify the request by documenting the facts logically, objectively, and unemotionally; by providing specific details about what went wrong; and by avoiding blame and accusation.

How do organizations use social media?

Improved brand awareness – Social media allows organizations to promote their brand to millions with one click of a button. By using social media it can increase the visibility of your brand to current and potential customers.

Which of the following is the best tip for replying to e mail messages quizlet?

Which of the following is the best tip for replying to e-mail messages? If you can’t reply immediately, acknowledge receipt of the message and tell the sender when you’ll be able to reply.

How do you thank someone for responding to an email?

The samples:Thank you for your immediate response. … We received your email and want to thank you for your quick reply! … Thank you for your quick response. … I am thankful for your timely feedback as it helps us keep the project on schedule. … Thank you for replying quickly! … Thank you for your timely response!More items…

What can be done to change workers attitudes toward meetings?

It is vital to change attitudes in the workplace so that they are positive and lead to a healthy business environment.Set an example. … Find motivators for your employees. … Remove troublemakers. … Create the right atmosphere. … Praise, encourage and acknowledge good attitudes.More items…

How do you respond to an email effectively?

Use “Reply All” appropriately. If you are cc’ed, use “Reply All” for your response. … Determine Urgency. When it comes to emails, some are very time sensitive and others can wait, freeing up your time for more urgent matters. … Update the Subject Line. … Remember Intent. … Be Specific.

What advice would you give David to help him communicate ethically and responsibly?

What advice would you give David to help him communicate ethically and responsibly? Check all that apply. Preserve the reader’s self-worth by using tact and consideration. State information as fairly as possible.

When writing to a customer about a problem with an order you should?

a.In writing to a customer about a problem with an order, generally, you should use the direct pattern if the message has some good-news elements.

How will envisioning your audience enhance your message?

how does envisioning the audience enhance one’s message? helping build long-lasting personal and business relationships. addressing the audience’s needs and concerns. simplifying the task of organizing one’s message.

Which sentence applies a YOU attitude most successfully?

You are a valued customer“You are a valued customer” is the sentence that most successfully employs a “you attitude.” Both of the other sentences prioritize the sender’s point of view by focusing on “our company” and “we.” Which questions should you ask yourself as you cultivate a “you attitude” and adapt your messages to. Check all that apply …

How do I respond to a professional email response?

So, you should pay attention to the following tips:Be clear and direct in your email replies, and avoid being ambiguous. That means, you should know what you want to say; and say it with the shortest possible words. … Make your replies one-to-one. … Keep it Short, Simple and Sweet (KISSS).

How do you respond professionally?

So here are seven tips to keep your emails professional and effective:Keep it quick, simple, and focused. … Format for clarity. … Avoid jargon, buzzwords, all caps, all lowercase, emoticons, and textspeak. … Don’t keep them waiting for a reply. … Read and respond to the whole email. … Never hit “Send” when you’re angry.More items…•

How do you say thank you in an email?

General Thank-You PhrasesThank you so much.Thank you very much.I appreciate your consideration/guidance/help/time.I sincerely appreciate ….My sincere appreciation/gratitude/thanks.My thanks and appreciation.Please accept my deepest thanks.More items…

What is the best advice for writing e mail messages?

Email Tips: Top 10 Strategies for Writing Effective EmailWrite a meaningful subject line.Keep the message focused.Avoid attachments.Identify yourself clearly.Be kind. Don’t flame.Proofread.Don’t assume privacy.Distinguish between formal and informal situations.More items…

Which of the following is the most effective closing for an e mail message?

BUS 130 – Chapter 5 & 6 – Exam – NEEDS UPDATED ANSWERSMemos should be organized directly by conveying the main idea first.TrueWhich of the following is the most appropriate closing for an e-mail message or memo?Please submit your report by August 1 so that the information can be presented at the seminar.58 more rows